How would your claims manager respond to this Incident Report from an insured?
Mrs. F. told the director that C.B., a volunteer, showed her son and the other kids dirty magazines during a barbeque at his house. Her son refuses to talk about it except to say that he will never go back there again.
A correct response may keep an incident from becoming a claim. Or a claim from becoming a catastrophe! And there is a correct response.
Good risk management can prevent most incidents and allegations of abuse in the first place. But risk management, loss control, and responding to claims concerning institutional abuse require specialized expertise and technical capability.
When your insureds run safe programs, everyone benefits. Program participants stay safe. Your insureds keep their solid reputations and financial solvency. Incidents decrease in frequency and severity. Claims decrease in frequency and amount. Everyone benefits.
We can help you provide expert risk management and loss control services related to institutional abuse prevention to all of your insureds at a cost that will pay for itself. We can help your insureds run safer programs. And we know how to respond to incidents to keep them from becoming claims and how to keep claims from becoming catastrophes. Safer programs. Fewer incidents. Cost containment on claims. Everyone benefits.