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BGCA CPG Workshop

As part of the robust certification process, you’ll learn best practices in organizational abuse prevention that include specific steps to prevent incidents of abuse by employees, volunteers, or program participants.

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Location 2225 East Randol Mill Road,
Arlington, TX 76011

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Date + Time Begins October 17, 8:00am
Ends October 19, 5:00pm CST


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Hyatt Place Dallas/Arlington
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Contact Info



Becca Haas

CPG Product Manager

Elisa Anthony

Bilingual Learning Experience Facilitator

Ashley Anderson

Risk Consultant

Session Schedule

October 17, 2023  |  8:00 AM – 5:00 PM

Policies/Screening & Selection/Training

Within this Day 1, you will learn how to:

  • Define the bandwidth of acceptable behaviors
  • Identify features of effective policies
  • Communicate why effective policies are important
  • Identify red flag behaviors through the screening process
  • Create and ask behavioral questions to determine patterns of behavior (determine patterns of behavior through behavioral interview questions)
  • Define the levels of access to the consumer
  • Implement best practices for background checks
  • Identify who needs to be trained (at your organization)
  • Differentiate content for each group
  • Create a plan for the frequency of training for each group


October 18, 2023  |  8:00 AM – 5:00 PM

Monitoring and Supervision/ Internal Feedback Systems/ Consumer Participation

Within this Day 2, you will learn how to:

  • Demonstrate supervisor roles and responsibilities
  • Identify high-risk areas and indicators (including consumers)
  • Create a monitoring plan (facilities, consumers, activities)
  • Collect and analyze data to identify risks (Identify risks through the collection of data)
  • Communicate changes based on feedback to consumers/staff
  • Identify and overcome barriers to a climate for reporting
  • Discuss resources for consumer education
  • Develop a plan for consumer participation in your organization


October 19, 2023  |  8:00 AM – 5:00 PM

Responding/ Admin Practices/ Organizational Change Management

Within this Day 3, you will learn how to:

  • Recognize and interrupt red flag behavior
  • Use the continuum to respond to situations
  • Respond appropriately to the disclosure of abuse
  • Utilize your Board in abuse prevention efforts
  • Maintain consistent standard procedures across the organization
  • Establish expectations for working with third parties